- When should I arrive for my appointment?
We ask that you arrive 15 minutes before your scheduled time. This allows you to get comfortable and fill out the appropriate paperwork if needed before your service.
- What should I expect when I arrive for a spa appointment?
When you arrive for a spa appointment you will be offered a beverage. We will then escort you back to the locker rooms to change. After changing we will ask that you complete service specific paperwork. Once you are done, you will be able to relax until your therapist is ready for you. Before all spa services you will have a consultation, a sensory journey, and a foot soak preformed by your therapist. Lastly you can expect to fully enjoy your service.
- I would like to enjoy a massage with a friend or loved one, can that be done?
Only our Barrington location has a spa room that is equipped to handle couple massages. However, both locations can provide two or more massages at the same time, but in separate rooms. Please reserve the couple’s room well in advance if that is what you are looking for.
- Are children welcome in your spa & salon?
We do welcome appointments for children. If the child does not have an appointment, we ask that they are not left unattended at anytime and they should not accompany you on appointments that take longer than 45 minutes. If you are receiving a spa service we ask that children do not accompany you. Please keep in mind that waiting space is limited and strollers do not fit in the styling area.
- My regular stylist/therapist is not available, is it ok to book with someone else?
Absolutely. Here at Spa Bleu we are a true Team Atmosphere. All of our employees are trained at the same level and are completely comfortable working on each others’ clients. Our employees are not paid by commission, so changing around does not affect their pay. We think it is a great idea to become familiar with more than one employee, so that your needs are always met.
- Should I tip after my service?
Tipping is not expected but it is appreciated if your service was up to your standards. If you would like to tip, you may do so in cash or credit card when you are checking out.
- What forms of payment does Spa Bleu accept?
We accept cash, Amex, Discover, MasterCard, Spa Finder Gift Cards, Aveda Gift Cards, and Spa Bleu Gift Cards.
- Can Spa Bleu accommodate groups?
Yes, Anytime that you are looking to book multiple people for multiple services it is a good idea to book at least four weeks in advance. Each location has different capacity levels.
- Does Spa Bleu participate in Locks of Love?
Yes, we will provide a complimentary haircut for those people who are looking to donate at least 9 inches of healthy hair.
- Who should I call if I have additional questions or concerns?
You can always contact a manager or Team Leader by calling the spa during business hours. If email is more convenient for you, feel free to email our leadership team at
info@spa-bleu.com .
